Detroit Viva Tracker Acquired by Telecom Retail Management Firm

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Viva Tracker in Detroit was acquired by iQmetrix in Vancouver. // Image bank

Detroit’s Viva Tracker, a web-based back-office software solution designed for wireless retailers, particularly in the T-Mobile channel, was acquired by iQmetrix, a leading provider of retail management software from telecommunications in Vancouver.

Launched in 2011, the software as a service (SaaS) company powers nearly 2,000 T-Mobile and Sprint outlets across the United States.

“We think Viva Tracker only scratches the surface with what it can offer wireless retailers looking for a web-based back office solution, and we’re excited to introduce Viva Tracker at the. ‘entire wireless retail industry, ”said Ryan Volberg, President and CEO. from iQmetrix. “Our goal is to give the Viva Tracker team the environment they need to develop their skills, dedication and daring attitude, and ultimately drive revenue growth for both companies. “

Following the acquisition, Viva Tracker will operate as a subsidiary within iQmetrix, with all employees remaining in their current roles. As a subsidiary, the business will retain the agility of a small business while benefiting from the support and resources of a larger organization.

“Viva Tracker is thrilled to join the iQmetrix family during this time of transformation,” said Brent Sheena, Founder and CEO of Viva Tracker. “We are extremely pleased to be able to continue to provide our customers with the consistent service they rely on, while adding the ability to integrate our systems with iQmetrix’s excellent retail management products. This acquisition is a win-win for everyone involved.

Viva Trackers platform enables T-Mobile retailers to track sales, key metrics, commissions, employee information, time management, planning, communications, documents, inventory and reconciliations .

With iQmetrix and Viva Tracker now working in tandem, the acquisition will support revenue growth by creating exponential new opportunities for both companies in the telecommunications retail industry.

“Valuable Viva Tracker customers will still enjoy the same great products and services, but with the added benefits of being an iQmetrix customer. This will initially be done through dedicated account management and 24/7 support, but will eventually mean additional product improvements and services as well. “

iQmetrix builds its software to enable telecom retailers to deliver a buying strategy anywhere through multi-channel inventory management and digital retail solutions. The solutions generated $ 15.5 billion in sales last year to 425,000 retail professionals.


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